Abigail Hawkins

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Displayed absolute discretion at handling confidential information
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business

Served food and beverages promptly with focused attention to customer needs.

• Cultivated warm relationships with regular customers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Used slow periods to restock supplies, ice, trays, and delivery bags

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations