Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Abigail Hayes

Olive Hill,Kentucky

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Committed professional with experience in customer service and sales in the retail industry.

Skilled in upselling, cross-selling, and merchandising.

Highly organized and detail-oriented with excellent communication skills.

Current student looking to join the workforce to gain experience.

Ability to complete tasks on time in both individual and team settings. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

AP Host

Walmart
10.2023 - 07.2024
  • Collaborated with fellow greeters and team members to create a cohesive and effective front-of-store presence
  • Managed customer inquiries, directing them to appropriate departments or staff members for further help
  • Demonstrated strong communication skills while answering questions about various products or services available in-store
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
  • Ensured a positive first impression for customers with friendly greetings and prompt assistance.

CASHIER

Dollar General
08.2021 - 11.2021
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided efficient and courteous service to customers.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Maintained inventory and store visual presentation to meet customer needs.
  • Provided product information and resolved concerns to assist customers.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Associate Degree - Radiology

Ashland Community and Technical College
Ashland, KY

HIGH SCHOOL DIPLOMA -

West Carter High School
Olive Hill, Kentucky
05.2021

Skills

  • Multi-tasking
  • Detail-oriented
  • Excellent communication skills
  • Highly organized
  • Committed
  • Dependable and reliable
  • Expense Tracking
  • Reliability

Personal Information

Gender: Female

Timeline

AP Host

Walmart
10.2023 - 07.2024

CASHIER

Dollar General
08.2021 - 11.2021

Associate Degree - Radiology

Ashland Community and Technical College

HIGH SCHOOL DIPLOMA -

West Carter High School
Abigail Hayes