Abigail Hodges
Kennewick,WA
Summary
Thrives in high-pressure, fast-paced environments, demonstrated during employment at Chick-fil-A during the largest store opening in company history, where I consistently maintained composure and efficiency under intense demand. Experienced in managing and resolving unpleasant or challenging cleaning situations with professionalism and attention to detail. Skilled in instructing and enforcing safety and procedural rules, showcased through teaching rock climbing and ensuring participants’ adherence to guidelines, fostering both safety and a positive learning experience.
Overview
4
4
years of professional experience
Work History
Operator Assistant and Front of House Crew Member
Chick Fill A
06.2025 - 08.2025
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Increased overall product quality through meticulous attention to detail during operation processes.
Bouldering Instructor
The Rock Shop
Kennewick, WA
05.2024 - 08.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Ensuring safety with all students between the ages of 6 and 18
- Instructed summer camps based in growing students confidence and technical ability in the sport of boldering
Manager Assistant and Cleaning Technician
Assistant
Kennewick, WA
10.2021 - 08.2024
- Delivered thorough cleaning and sanitation services for both residential homes and commercial facilities, ensuring all spaces met or exceeded client expectations
- Performed deep-cleaning tasks including floor care, window washing, dusting, sanitizing surfaces, and waste removal according to industry best practices
- Managed time efficiently to complete assignments within scheduled deadlines while maintaining high-quality standards
- Responded to special requests and customized cleaning plans based on client needsAssisted in upkeep of company equipment and maintenance
Education
Civil Engineering
Gonzaga University
Spokane, WASkills
- Knowledge on a variety of sports including basketball, soccer, baseball, and golf
- Readiness to learn new skills and quick acquisition of knowledge
- Skilled in conflict resolution and de-escalation
- Attention to detail
- Thrives in challenging and fast-paced environments
Timeline
Operator Assistant and Front of House Crew Member
Chick Fill A
06.2025 - 08.2025
Bouldering Instructor
The Rock Shop
05.2024 - 08.2024
Manager Assistant and Cleaning Technician
Assistant
10.2021 - 08.2024
Civil Engineering
Gonzaga University