Abigail Hollis
SPRING,TX
Summary
Detail-oriented loan processor known for enhancing team productivity through effective training and streamlined workflows. Strong background in regulatory compliance and risk management, contributing to improved loan processing timelines.
Overview
19
19
years of professional experience
Work History
ELoan Processor
First Community Credit Union
Houston, TX
07.2019 - 05.2026
- Reviewed loan applications for accuracy and completeness, ensuring timely processing.
- Collaborated with underwriters to resolve discrepancies and clarify applicant information.
- Implemented process enhancements that improved overall loan processing efficiency.
- Trained new staff on loan processing systems and procedures, increasing team productivity.
- Streamlined document collection processes, reducing turnaround time for approvals significantly.
- Monitored compliance with lending regulations, identifying potential risks or issues proactively.
- Analyzed borrower credit histories to assess eligibility and recommend appropriate loan products.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Indirect Lon Processor
Credit Human Federal Credit Union
Houston, TX
10.2007 - 04.2018
- Processed indirect loan applications, ensuring compliance with credit union policies and regulations.
- Reviewed documentation for accuracy and completeness, minimizing processing errors.
- Collaborated with lending officers to expedite loan approvals and resolutions.
- Managed customer inquiries regarding loan status and requirements, enhancing member satisfaction.
- Developed streamlined workflows for application processing, reducing turnaround time significantly.
- Supported company growth initiatives by contributing ideas for new products and services during team meetings.
- Ensured timely resolution of client concerns or disputes, maintaining a high level of professionalism and diplomacy at all times.
- Contributed to improved operational efficiency through regular review of processes, identifying areas for improvement, and recommending appropriate solutions.
Education
High School Diploma -
Klein Oak High School
Spring, TXSkills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- Document review
- Loan underwriting
- Loan servicing
- Attention to detail
- Credit analysis
- Customer service
- Credit reports
- Complex mathematics
- Risk management
- Loan origination
Timeline
ELoan Processor
First Community Credit Union
07.2019 - 05.2026
Indirect Lon Processor
Credit Human Federal Credit Union
10.2007 - 04.2018
High School Diploma -
Klein Oak High School