Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Abigail Ivy

Erie,CO

Summary

My experience in customer service at Chili's has given me the skills to create a pleasant, friendly environment, and experience for customers. It has also given me the opportunity to prove my ability to manage conflict coolly and responsibly, stock organization, and work efficiently under pressure. I also have practice with computerized payment systems, as well as cash.

Overview

2
2
years of professional experience

Work History

To-Go Server

Chili's Restaurant
Lafayette, CO
09.2023 - Current
  • Adhered to all cash handling policies during payment transactions.
  • Verified identification for guests appearing under age 21 to ensure compliance.
  • Communicated order status effectively between kitchen staff and customers.
  • Organized and tracked to-go orders with precision and accuracy.
  • Inspected food preparation areas for cleanliness and equipment functionality.
  • Executed opening and closing duties, including cleaning and restocking supplies.
  • Processed payments efficiently using POS system, ensuring accurate transactions.
  • Maintained compliance with health safety standards for food handling procedures.
  • Welcomed customers, provided menus, and demonstrated menu knowledge upon request.

Host

Chili's Restaurant
Lafayette, CO
09.2023 - 06.2025
  • Provided accurate wait times and monitored waiting list for efficient seating.
  • Responded to customer inquiries regarding menu options, services, and promotions.
  • Supported other departments by assisting with tasks like bussing tables and food deliveries.
  • Managed incoming calls during peak hours to maintain service flow.
  • Greeted guests enthusiastically upon arrival, presenting menus for their selection.
  • Balanced cash drawers at shift end to ensure financial accuracy.
  • Served as point of contact for resolving guest complaints and accommodating special requests.

Education

High School Diploma -

Colorado State University
Fort Collins, CO
05-2028

Skills

  • Customer service and support
  • Time management
  • Conflict resolution
  • Order management
  • Hospitality and accommodation
  • Attention to detail
  • Staff coordination
  • Board art
  • Professional demeanor

Affiliations

  • Management roles in extracurricular activities
  • Recreational fiction writer and multimedia artist
  • Frequent volunteer at my local church

Timeline

To-Go Server

Chili's Restaurant
09.2023 - Current

Host

Chili's Restaurant
09.2023 - 06.2025

High School Diploma -

Colorado State University

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