Teena Acker
Bonita Springs,FL
Summary
Proven Server with a track record of enhancing customer satisfaction at AltaVilla Restaurant through exceptional service and efficient shift coordination. Demonstrates expertise in memorization of daily specials and prioritizing tasks effectively, contributing to a 20% increase in repeat customer visits. Excels in collaborative team support and quality control, ensuring top-notch dining experiences.
Overview
4
4
years of professional experience
Work History
Server
AltaVilla Restaurant
06.2024 - 02.2025
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cleaning Contractor
Seigna Cleaning LLC
01.2024 - 06.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
Server
The Boardroom Charcuterie And Wine Bar
10.2023 - 01.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Server
Joey Ds Marco
05.2022 - 01.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Server
Joey Ds Davis
09.2020 - 04.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Las Lomas Highschool
Walnut Creek, CA05-1991
Skills
- Memorization of Daily Specials
- Customer Service Support
- Collaborative Team Support
- Delivery Process Management
- Timely Table Preparation
- Quality Control in Food
- Service Excellence
- Priority Assessment Skills
- Effective Shift Coordination
Timeline
Server
AltaVilla Restaurant
06.2024 - 02.2025
Cleaning Contractor
Seigna Cleaning LLC
01.2024 - 06.2024
Server
The Boardroom Charcuterie And Wine Bar
10.2023 - 01.2024
Server
Joey Ds Marco
05.2022 - 01.2024
Server
Joey Ds Davis
09.2020 - 04.2022
High School Diploma -
Las Lomas Highschool
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