Bradley Sebastian
COSTA MESA,CA
Summary
Dynamic and customer-focused professional with extensive experience at Mi Casa Mexican Restaurant & Bar. Proven ability to enhance guest engagement and deliver exceptional service. Skilled in menu familiarity and effective team assistance, consistently maintaining high standards of cleanliness and organization while training new staff to ensure smooth operations. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Mi Casa Mexican Restaurant & Bar
06.2023 - 12.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Busser
Mi Casa Mexican Restaurant & Bar
06.2023 - 12.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Cashier
Fresh Brothers Pizza
09.2018 - 01.2020
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Construction Management
Orange Coast College
Costa Mesa, CA05-2026
Skills
- Memorization of daily specials
- Menu familiarity
- Effective team assistance
- Customer reception support
- Efficient table resetting
- Guest engagement
- Customer service
Timeline
Server
Mi Casa Mexican Restaurant & Bar
06.2023 - 12.2023
Busser
Mi Casa Mexican Restaurant & Bar
06.2023 - 12.2023
Cashier
Fresh Brothers Pizza
09.2018 - 01.2020
Associate of Science - Construction Management
Orange Coast College
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