Abigail Johnson

• Designed instructional materials tailored to various learning styles and needs.
• Collaborated with management to align training objectives with organizational goals.
• Conducted needs assessments to identify training gaps and opportunities for improvement.
• Managed scheduling and calendar coordination for executive leadership, ensuring optimized time management.
• Facilitated communication across departments, enhancing collaboration on key projects and initiatives.
• Prepared detailed reports and presentations, supporting decision-making processes with accurate information.

Assisted in operations of a $1.2 million-yearly revenue location, primarily engaged with the training program. Worked alongside of the corporate training team to facilitate 3-week programs that covered inventory, scheduling, daily operations, and health standards.

Managed inventory, using a weekly system to track cogs and product waste.

Oversaw 4 locations over the Charlotte region, and 1 located in Baltimore, MD. Collaborated with general managers to maintain company standards, training materials, product cost, and daily operations.

Worked alongside general manager to oversee an arcade with 8 employees. Developed schedules, conducted machine maintenance, team training, and reviewed guest feedback to continuously improve standards.