Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail j Short

Franklin,KY

Summary

Motivated and compassionate customer service professional with strong experience in fast-paced client communication, administrative work, and handling sensitive information. I bring a calm, patient-focused approach, excellent attention to detail, and a willingness to learn new clinical skills. Known for my strong work ethic, professionalism, and ability to support both patients and medical teams, I’m eager to grow into a medical assistant role.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Security Finance
01.2025 - Current
  • Managed customer accounts, processed payments, and assisted with loan applications
  • Handled confidential information with accuracy and professionalism
  • Communicated clearly with clients regarding billing, payments, and account status
  • Resolved customer concerns while maintaining policy compliance
  • Balanced high-volume administrative tasks and customer support

Personal Shopper

Walmart
01.2024 - 01.2025
  • Completed high-volume pick-up orders accurately and quickly
  • Provided customer assistance through messaging and in-person interactions
  • Resolved order issues and ensured customer satisfaction
  • Stayed organized and productive in a fast-paced environment

Sales Specialist

Russell Cellular
01.2023 - 01.2024
  • Assisted customers with device upgrades, troubleshooting, and service questions
  • Delivered professional, solution-focused customer support
  • Educated customers on plans, products, and billing
  • Consistently met service and communication expectations

Education

High School Diploma -

White House Heritage High School
White House, TN

Skills

  • Client & Customer Service
  • 45 WPM Typing Speed
  • Appointment Scheduling & Phone Communication
  • Animal Handling & Behavior Awareness
  • Data Entry & Record Keeping
  • Time Management & Organization
  • Conflict Resolution & Problem Solving
  • Multi-line Phone & POS Systems
  • Professional Communication
  • Ability to Stay Calm in High-Stress Situations

Timeline

Assistant Manager

Security Finance
01.2025 - Current

Personal Shopper

Walmart
01.2024 - 01.2025

Sales Specialist

Russell Cellular
01.2023 - 01.2024

High School Diploma -

White House Heritage High School
Abigail j Short