Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Keen

Urbandale

Summary

Dynamic and highly reliable bartender with experience at Coopers Tap Room, adept at managing high customer volumes and cash handling. Proven ability to thrive in fast-paced environments while delivering exceptional customer service. Strong multitasking skills and a team player attitude contributed to seamless operations during peak events.

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in role.

Overview

2
2
years of professional experience

Work History

Bartender

Coopers Tap Room
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Cafe Worker

Lifetime Athletic Club
04.2023 - 08.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

Bachelor of Science - Psychology

University of Northern Iowa
Cedar Falls, IA
05-2028

High School Diploma -

Waukee Northwest
Waukee
05-2024

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Coopers Tap Room
03.2025 - Current

Cafe Worker

Lifetime Athletic Club
04.2023 - 08.2024

Bachelor of Science - Psychology

University of Northern Iowa

High School Diploma -

Waukee Northwest
Abigail Keen