Abigail Klender
College Place,WA
Summary
Hello and thank you for looking at my resume.
My name is Abigail Klender. I am a versatile employee who enjoys work with a deep sense of purpose. I am experienced in both customer service and human services which has helped me learn how to communicate effectively with clients. I have spent many years in wineries throughout the Walla Walla Valley and now have shifted into office work.
Please take me into careful consideration for the position of Substance Use Disorder Trainee as I am eager and motivated to learn this field.
My dream is to firmly establish myself into a career that helps others while giving me a sense of purpose in my profession.
Warm regards,
Abigail
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Mountaint View-Colonial DeWitt
Walla Walla, WA
11.2023 - Current
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Filed death certificates via the state database in a timely and precise manner.
- Recorded payroll on Excel for staff at the end of each pay-period.
- Communicated with the staff regarding schedules and meetings.
- Prepared for funeral and memorial services while effectively communicating with families regarding their specific needs.
Cellar Technician
Tranche Estate
Walla Walla, WA
12.2022 - Current
- Assist in winemaking process and techniques (such as, transferring wine from vessel to vessel, pulling samples, adding necessary chemicals to product)
- Ensure cellar is clean and equipment is sanitized and functional for use
- Maintain safety equipment to ensure a stable working environment
- Assist in seasonal wine releases with front of house staff.
Harvest Intern
Corliss Estate
Walla Walla, WA
09.2022 - 12.2022
- Helped process incoming fruit from vineyard in a timely manner
- Took care of active ferments in early stages (conducted pump-overs and punch-downs)
- Added sulfur additions to aging wine
- Cleaned equipment after use and ensured cleanliness of the cellar
- Built boxes and wrapped bottles for wine club during the quiet season.
Cellar Technician
Walla Walla Wine Services
Walla Walla, WA
05.2021 - 04.2022
- Added sulfur to wine as well as topped barrels to prevent oxidation
- Pulled samples for testing of clients wine
- Cleaned and maintained cellar to ensure safety of the product
- Stacked full and empty barrels in an organized fashion
- Assisted in nutrient additions and inoculations (yeast additions) over harvest period
- Tracked the Brix and temperatures of active ferments.
Tasting Room Associate
Plumb Cellars
Walla Walla, WA
03.2021 - 05.2021
- Cleaned tasting room, polished glasses, utilized POS system (OrderPort), entered wine club entries into system
- Poured wine flights for guests while sharing stories about tasting room winemakers and origin of fruit.
Caregiver
Wheatland Village + Private Care
Walla Walla, WA
08.2020 - 02.2021
- Assisted residents with activities of daily living (escort to dinner, assisted with showers, offered companionship) and familiarized myself with residents' routine
- Collected laundry and food trays
- Monitored residents for physical changes as well as altered behaviors to ensure proper care.
Cellar Technician
Rasa Vineyards
Walla Walla, WA
06.2019 - 02.2020
- Oversaw upkeep and cleanliness of barrels and cellar equipment
- Topped barrels of aging wine to prevents oxidation
- Added varying sulfur additions to aging wine
- Assisted with processing of vineyard fruit and helped with active ferments
- Cleaned and sanitized harvest equipment.
Bottling Technician
Morell-Peña Winery
Walla Walla, WA
01.2019 - 05.2019
- Assisted with wine bottling tasks such as packaging, capsuling and labeling
- Helped with cleaning tanks as well as steaming and sulfuring barrels.
Tasting Room Associate
Kontos Cellars
Walla Walla, WA
11.2018 - 05.2019
- Poured wine and ensured winemaker stories were told with creativity and consistency for guests
- Assisted with wine club entries and seasonal release orders
- Cleaned and organized tasting room for guest satisfaction and enjoyment.
Education
Associate in Arts (AA) in General Studies -
Walla Walla Community College
06.2015
Skills
- Winery Management
- Administrative Work
- Customer Service
- Cash-handling
- Home Care/Assisted Living
Certification
- MAST Permit, 08/01/23, 08/01/28
- Forklift Certification, 05/01/21, 05/01/24
- Driver's License, 08/01/19, 08/01/25
Timeline
Office Manager
Mountaint View-Colonial DeWitt
11.2023 - Current
Cellar Technician
Tranche Estate
12.2022 - Current
Harvest Intern
Corliss Estate
09.2022 - 12.2022
Cellar Technician
Walla Walla Wine Services
05.2021 - 04.2022
Tasting Room Associate
Plumb Cellars
03.2021 - 05.2021
Caregiver
Wheatland Village + Private Care
08.2020 - 02.2021
Cellar Technician
Rasa Vineyards
06.2019 - 02.2020
Bottling Technician
Morell-Peña Winery
01.2019 - 05.2019
Tasting Room Associate
Kontos Cellars
11.2018 - 05.2019
Associate in Arts (AA) in General Studies -
Walla Walla Community College