ABIGAIL LARSON
Kingston,MA
Summary
Dynamic, highly motivated professional with a proven track record. Excelling in operations management and customer service. Effective problem solver, focused on performance excellence. Skilled in finance management and team leadership, I consistently enhance customer experiences while ensuring compliance and accuracy. Recognized for compassionate patient care and effective communication. I thrive in fast-paced environments, driving results and fostering positive relationships.
Overview
12
12
years of professional experience
Work History
Bartender
Alumni Sports Cafe
Pembroke, Massachusetts
03.2024 - Current
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender/Server
The Chateau Restaurant
Braintree, Massachusetts
01.2014 - 08.2024
- Responsibly serving food and beverages to a diverse population of customers, adhering to ServSafe (MA) guidelines while creating a positive experience for our customers.
- Perform cleaning, stocking and management of customer facing and back room organization.
Office Manager
Chateau
Braintree, USA
01.2018 - 08.2024
- Oversee daily operations with a focus on an excellent customer experience while also managing all aspects of finance for the restaurant and MA State lottery.
- Preparing, processing, validating and balancing payroll.
- Routinely work with vendors, staff, and owners to ensure procedures are followed to maintain a high level of service while remaining focused on the safety of the public and personnel.
- Daily responsibilities include preparing deposits, reconciling credit cards, reconciliation/validation, invoicing and inventory management.
- Leadership by example with staff.
Certified Medical Assistant/Administrative Assistant
Wellesley Family Care Associates
Wellesley, USA
01.2016 - 12.2018
- Provide outstanding compassionate patient care, administer vaccinations, venipuncture and assisting with in office surgical procedures.
- Ensure patient information is accurately documented while complying with HIPPA and confidentiality requirements.
- Perform blood pressure readings, heart rate monitoring, electrocardiograms and spirometry.
- Office work such as filing patient records/documents, scheduling patient appointments, organizing meetings for my doctor with drug representatives and other doctors in the practice.
- Daily communication with patients regarding upcoming appointments, medication questions and general triage while documenting charts to reflect all communication as well as following a tight schedule in an extremely busy practice.
Education
Certified Medical Assistant - Medical Assistant
Lincoln Technical Institute
Brockton, MA06-2016
High School Diploma -
Stoughton High School
Stoughton, MA06-2014
Bridgewater-Raynham Regional High School
Bridgewater, MA06-2013
Skills
- Customer Service
- Operations Management
- Emergency Response/Planning
- Compassionate Patient Care
- Accuracy/Accountability
- Mentoring/Leadership
- Finance Management
- Ethical Responsibility
- Exceptional Interpersonal Skills
- Inventory management
- Vendor relations
- Communication effectiveness
- Conflict resolution
- Team leadership
- Hospitality service expertise
References
References available upon request.
Timeline
Bartender
Alumni Sports Cafe
03.2024 - Current
Office Manager
Chateau
01.2018 - 08.2024
Certified Medical Assistant/Administrative Assistant
Wellesley Family Care Associates
01.2016 - 12.2018
Bartender/Server
The Chateau Restaurant
01.2014 - 08.2024
Certified Medical Assistant - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Stoughton High School
Bridgewater-Raynham Regional High School