Abigail Lehne
Rock Hill,SC
Overview
2
2
years of professional experience
Work History
Server
Waffle House
03.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
McConnell’s volunteer fire department
01.2024 - Current
- Responsible for going on calls putting out fires and saving lives helping at the station responding to emergency situations
Volunteer
A Hand Up
01.2023 - 12.2024
- Helping hangs clothes and organizing toys and clothing praying for people that need prayer helping with a bible study and pricing
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Provided administrative support to department leads to help organize events and fundraisers.
- organizing children's play area
- organizing clothing racks
Education
High School Diploma -
Wren High School
905 Wren School Rd05.2023
Skills
- CPR
- organization skill
- hard worker
- reliable
- teamwork
- companionate
- fire training
Timeline
Server
Waffle House
03.2024 - Current
McConnell’s volunteer fire department
01.2024 - Current
Volunteer
A Hand Up
01.2023 - 12.2024
High School Diploma -
Wren High School