Axel Revelo
Blakeslee,PA
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Stroudsburg, Pennsylvania
07.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted guests with menu selections and special dietary needs.
- Trained new servers on restaurant policies and procedures.
- Handled guest inquiries and resolved issues promptly and professionally.
- Upsold menu items to enhance guest experience and satisfaction.
- Provided excellent customer service to ensure satisfaction.
Machine Operator
US Hydrations
Bethlehem, PA
04.2024 - Current
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
Seller Support Associate
Amazon
Blakeslee, PA
09.2022 - 04.2024
- Assisted sellers with account setup and product listings on Amazon platform.
- Resolved seller inquiries through email and phone communication effectively.
- Collaborated with internal teams to address seller concerns promptly.
- Educated sellers on Amazon policies and best practices for success.
- Managed escalated issues to ensure timely resolution for sellers.
- Maintained accurate records of seller interactions in the CRM system.
- Analyzed seller feedback to improve support processes and services.
Lead Lifeguard
Kalahari Resorts Poconos
Tobyhanna, PA
02.2018 - 08.2022
- Ensured safety of patrons by monitoring activities in pool area and enforcing rules; assisted in emergency situations.
- Conducted daily maintenance checks of lifeguard equipment, pool chemicals, and first aid supplies.
- Provided instruction on swimming techniques and water safety to swimmers of all ages.
- Trained new lifeguards in safety procedures, accident prevention, rescue skills, and CPR and AED certification.
- Supervised staff members to ensure proper operation of facility, including attendance tracking and shift scheduling.
- Maintained accurate records of accidents or incidents occurring at the pool.
- Instructed swim lessons for children and adults with a focus on stroke development and water safety.
- Assisted in coordinating special events such as swim meets or birthday parties at the pool facility.
- Assessed emergency situations quickly while remaining calm under pressure; administered first aid when necessary.
- Coordinated activities among multiple departments within the organization to ensure efficient operations.
- Created training materials that included best practices related to aquatic safety guidelines.
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA06.2019
Skills
- Pool Maintenance
- CPR
- First Aid
- Human Resource Management
- Group and Individual Instruction
- Emergency Response
- Safety Training
- Risk Management
- Customer Service
- Rules Enforcement
- Public Safety
- Verbal and Written Communication
- Guest Services
- Payment Collection
- Check Processing
- Customer Complaint Resolution
- Merchandise Restocking
Certification
- CPR
Languages
5,5
Education and Training
other
Timeline
Server
Olive Garden
07.2024 - Current
Machine Operator
US Hydrations
04.2024 - Current
Seller Support Associate
Amazon
09.2022 - 04.2024
Lead Lifeguard
Kalahari Resorts Poconos
02.2018 - 08.2022
High School Diploma -
Pocono Mountain West High School