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Abigail Leon
Homestead,FL
Summary
Dedicated and vigilant professional with a strong background in public safety protocols and crisis intervention. Possesses advanced certifications in Child Trauma-Informed Training, QPR Suicide Prevention, and CPR, ensuring a high standard of care and response in sensitive environments. Backed by Florida Department of Children and Families (DCF) certifications in HIPAA Basics and Security Awareness, offering a deep understanding of data privacy and information integrity essential for HSI operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrator
The Motivational Edge, Miami
Miami
12.2023 - Current
- Supported troubled youth in crisis by providing calm, empathetic support during distress.
- Documented progress notes and behavioral observations to track youth development effectively.
- Collaborated with team members to develop individualized plans that addressed unique needs.
- Maintained accurate records of participant enrollment & attendance data.
- Facilitated open communication between youth and support staff to foster understanding.
- Inputted data into management systems to streamline record-keeping processes efficiently.
Cashier
Publix, Miami
Miami
04.2022 - 12.2023
- Proficient in handling cash transactions, processing payments, and providing excellent customer service.
- Collaborated with team members to achieve store sales goals and promote a positive work environment.
- Engaged with customers to provide assistance and resolve inquiries promptly.
- Maintained cleanliness and organization in the checkout area for a welcoming experience.
Lifeguard
Venetian Pool
Miami
03.2022 - 08.2022
- Monitored pool areas to ensure safety and compliance with health regulations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Documented incident reports accurately to maintain records of any emergencies.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Education
No Degree - Nursing
Upcoming MDC Student
Miami04.2028
Skills
- Recordkeeping and file management
- Attention to detail
- Responsible and reliable
- Team building and leadership
- Data confidentiality
- Data analysis
- Customer service mindset
- Personable and approachable
- Team collaboration
Certification
- DCF Security Awareness Basics Training
- DCF HIPAA Basics
- Child Trauma-Informed Training
- Identifying and Reporting Child Abuse and Neglect
- QPR suicide Prevention
- CPR Certified
Timeline
Administrator
The Motivational Edge, Miami
12.2023 - Current
Cashier
Publix, Miami
04.2022 - 12.2023
Lifeguard
Venetian Pool
03.2022 - 08.2022
No Degree - Nursing
Upcoming MDC Student