Excellent problem-solving skills and ability to work well with diverse teams. Results-oriented and continuously seeking opportunities for growth.
Overview
9
9
years of professional experience
Work History
Dispensary Associate
Trulieve
03.2024 - Current
Increase customer satisfaction by resolving complex issues and providing exceptional service at all times.
Entertainment Performer and Host
Merlin Entertainment
09.2022 - Current
Assist in scheduling to quickly adapt to day-to-day onsite event priorities
Provide exceptional customer service by efficiently prioritizing guest needs, ensuring empathy and respect are upheld
Disney Character Performer
Walt Disney World Resort
05.2016 - 09.2022
Collaborated with Guest Experience, Disney Photo Imaging, and Theme Park Operations Team to ensure quality guest experiences
Member of Core Safety Team for Disney’s Animal Kingdom Entertainment, charged with influencing, planning, developing, and communicating all Cast safety standards across the department (2017-2022)
Member of Diversity and Inclusion Task Force for the Walt Disney World Entertainment Resorts Team, responsible for elevating Cast perspectives to senior management and ideating tactical activations to meet company D&I priorities (2022)
Member of Walt Disney World Environmentalism Team, serving as liaison between front line Cast and Environmental Management Team, communicating and advocating for continuous improvement in resort environmentally (2022)