Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Austin Ballard

Plant City,FL

Summary

Dynamic and detail-oriented professional with experience at Trulieve, excelling in customer service and inventory management. Proven ability to enhance operational efficiency and ensure compliance with safety standards. Skilled in point-of-sale systems and adept at building relationships, consistently delivering exceptional service and support to customers.

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Dispensary Associate

Trulieve
11.2023 - 05.2025
  • Assisted in inventory management by tracking stock levels and ensuring accurate product availability.
  • Conducted thorough quality checks to maintain compliance with safety and regulatory standards.
  • Collaborated with team members to streamline operational processes, enhancing overall efficiency.
  • Supported customer service efforts by addressing inquiries and resolving issues promptly.
  • Developed proficiency in using point-of-sale systems to facilitate transactions and record data accurately.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained cleanliness and organization within the workspace to promote a safe environment for staff and customers.
  • Conducted Transactions with 30 to 70 patients on a daily basis.

Lab Technician

HCC
01.2022 - 01.2023
  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
  • Configured hardware, devices, and software to set up work stations for employees.

Delivery Driver

Pizza Hut
01.2021 - 01.2022
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicles safely, adhering to traffic regulations and company policies.
  • Coordinated with dispatch to optimize routes for reduced delivery times.
  • Maintained accurate records of deliveries and vehicle inspections.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Education

High School Diploma -

Brandon High School
Brandon, FL
05-2015

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Customer engagement
  • Decision-making
  • Relationship building
  • Oral communication
  • Flexible schedule
  • Courteous and professional
  • Product knowledge

Languages

English
Full Professional

Timeline

Dispensary Associate

Trulieve
11.2023 - 05.2025

Lab Technician

HCC
01.2022 - 01.2023

Delivery Driver

Pizza Hut
01.2021 - 01.2022

High School Diploma -

Brandon High School