Brianna Arvin
Buckeye,USA
Summary
Customer-focused professional with 4+ years of experience in retail, food service, and regulated sales environments. Known for strong communication, accuracy, and the ability to stay calm and organized in fast-paced settings. Skilled in POS systems, upselling, compliance, and creating positive customer experiences. Authorized to work in the U.S. for any employer
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispensary Associate
Trulieve (Harvest)
03.2024 - 11.2024
- Assisted recreational and medical customers in selecting cannabis products based on needs, preferences, and conditions
- Processed in-store and online pickup orders accurately using POS systems
- Educated customers on strains, effects, dosage methods, and promotions
- De-escalated customer concerns with professionalism and empathy
- Restocked inventory, maintained displays, and supported daily store operations
- Collaborated with team members to ensure smooth, efficient service
Team Member
Raising Cane’s
11.2022 - 04.2023
- Took orders via register, drive-thru, and outdoor tablets in a high-volume environment
- Multitasked between order taking, food prep, bagging, and restocking
- Maintained accuracy and customer satisfaction during peak hours
- Supported expo duties, drink preparation, and kitchen assistance
- Upheld cleanliness and food safety standards
Team Member
Shake Shack
04.2022 - 09.2022
- Worked across front-of-house and back-of-house positions
- Handled cash transactions and provided hospitable customer service
- Prepared custards, shakes, burgers, fries, and hot-side kitchen items
- Managed digital order screens and coordinated food handoff
- Assisted with food prep, dishwashing, and station cleaning
Cashier / Food Runner
Chicken Maison
11.2021 - 03.2022
- Took in-person and phone orders with clear communication
- Verified and packaged orders accurately to ensure customer satisfaction
Cashier
Nordstrom Rack
11.2020 - 10.2021
- Processed transactions quickly and accurately at high-volume registers
- Assisted customers in person and over the phone
- Promoted Nordstrom credit card benefits
- Restocked merchandise and maintained store appearance
- Helped prevent theft by remaining alert and communicating with security
Education
High School -
Redondo Union High School
Redondo Beach, CA06.2021
Skills
- Customer Service & Sales
- POS Systems & Cash Handling
- Retail & Food Service Operations
- Compliance & ID Verification
- Multitasking in Fast-Paced Environments
- Time Management & Organization
- Team Collaboration
- Customer service
- Attention to detail
- Computer skills
- Order fulfillment
Certification
- ServSafe Food Handler Certification
- Driver’s License
- ADHS Facility Agent
Timeline
Dispensary Associate
Trulieve (Harvest)
03.2024 - 11.2024
Team Member
Raising Cane’s
11.2022 - 04.2023
Team Member
Shake Shack
04.2022 - 09.2022
Cashier / Food Runner
Chicken Maison
11.2021 - 03.2022
Cashier
Nordstrom Rack
11.2020 - 10.2021
High School -
Redondo Union High School