Timothy Johnson
Parkersburg,WV
Summary
Dedicated and results-driven professional with a strong focus on achieving goals and exceeding expectations. Punctual, friendly, and customer-oriented, consistently delivers exceptional service and builds lasting relationships with clients. Proven track record of success in various industries, adept at adapting to new environments and collaborating effectively with team members to drive business growth. Passionate about providing top-notch customer experiences, committed to continuously improving skills and contributing positively to any organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dispensary Associate
TRULIEVE MEDICAL DISPENSARY
Parkersburg, WV
03.2022 - Current
- Taking care of patient needs
- Checking patients in
- Creating new patients profiles
- Answering the phone
- Greeting patients
Customer Retention Specialist
KASI
Parkersburg, WV
09.2019 - Current
- Traveling through out a 5 county region
- Inspecting properties
- Delivering cards to homeowners
- Making my own schedule
- Taking photos of properties
- Doing bankruptcy inspections that involve not being seen
Shipping and Receiving Supervisor
AMG Peterbilt Group
Marietta, OH
12.2018 - 08.2019
- Supervising 5 drivers for accurate delivery
- Pulling orders for delivery to customers
- Loading and unloading truck
- Shipping and receiving of daily stock for a large Peterbilt dealership
- Stock shelves
- Using computer programs to research parts and check inventory
- Create manifest for shipping purposes
- Order parts for customer orders
Site Supervisor
adam riggs inc
Parkersburg, WV
04.2004 - 12.2018
- Collecting payment from customer
- Supervising workers
- Transporting workers from site and to site
- Making sure work was completed to customers satisfaction
- Attempt to create new customers by phone or email
- Do general office work
Warehouse Associate/Delivery Driver
Lute Supply
Parkersburg, WV
10.2016 - 08.2018
- Picking orders for customers
- Deliveries of orders for customer
- Loading truck with fork lift
- Labeling items for FedEx or ups delivery
- Use RF gun to pick orders for customers
- Pulling orders to be shipped
- Receiving items from daily truck deliveries
Tool Supervisor
Industrial Contractors Inc
Parkersburg, WV
10.2008 - 09.2016
- Managed tooling activities at the facility
- Supervised approximately 15 employees
- Checked workers work for quality
- Made schedules
Education
Certificate - Information Systems/e-commerce
Hocking College
Nelsonville, OHDiploma - undefined
Parkersburg High School
Skills
- Management
- Delivery Driver Experience
- Time management
- Microsoft Excel
- Budgeting
- Cash handling
- Microsoft Word
- Operations Management
- Organizational skills
- Communication skills
- Shipping & Receiving
- Customer Service (10 years)
- Supervising experience
- Logistics
- Guest relations
- Microsoft Office
- Cash register
- Box Truck
- Front desk
- Leadership
- POS
- Sales
- Phone etiquette
- Order Picking
- Inventory Control
- Office
- Computer skills
Certification
- Driver's License
- Customer Service January 2007 to February 2022
- I've had numerous years of customer service experience
- Pallet Jack Certification
Additional Information
- Skills and Qualifications
- Self-motivated and assertive
- Quickly learn procedures and methods
- Excellent communication, interpersonal and organizational skills
- Demonstrated effective leadership skills
Timeline
Dispensary Associate
TRULIEVE MEDICAL DISPENSARY
03.2022 - Current
Customer Retention Specialist
KASI
09.2019 - Current
Shipping and Receiving Supervisor
AMG Peterbilt Group
12.2018 - 08.2019
Warehouse Associate/Delivery Driver
Lute Supply
10.2016 - 08.2018
Tool Supervisor
Industrial Contractors Inc
10.2008 - 09.2016
Site Supervisor
adam riggs inc
04.2004 - 12.2018
Diploma - undefined
Parkersburg High School
Certificate - Information Systems/e-commerce
Hocking College