Ashley Guldin
Store Manager
Reading,PA
Summary
Team Leader experienced in directing activities in retail setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Dispensary Associate
Harvest
Reading, PA
09.2021 - Current
- Maximized customer interactions by promptly identifying needs and wants.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
Store Manager
Goodwill
Elverson, PA
07.2004 - Current
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed inventory control, cash control and store opening and closing procedures.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed new store location from ground up by hiring and training efficient team.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
Oley Valley Senior High School
Oley, PA 09.2000 - 06.2004
Skills
Sales expertise
Cash Handling
Customer service orientation
Point of sale operation
New hire training
Performance improvement
Preparing reports
Timeline
Dispensary Associate
Harvest
09.2021 - Current
Store Manager
Goodwill
07.2004 - Current
High School Diploma -
Oley Valley Senior High School
09.2000 - 06.2004