Abigail Little
Bensalem,PA
Summary
Proven leader and effective communicator, demonstrated through successful training roles at McDonald's Restaurant and ensuring guest safety as a Lifeguard at American Pools & Services. Excelled in multitasking and customer service, consistently maintaining high standards of work. Skilled in First Aid and CPR, with a commitment to advancing personal and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Carrabba's Restaurant
08.2022 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Lifeguard
American Pools & Services
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Crew Trainer
McDonald's Restaurant
06.2020 - 05.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Bensalem Township High School
4319 Hulmeville Rd, Bensalem, PA 1902006.2024
Skills
- Strong communicator, always looking for ways to help or make my patrons feel more comfortable
- Very attentive and aware of my surroundings and using my skills I learned to the best of my ability
- Leadership Qualities and taking every task given seriously and professionally
- Strives to be the greatest I can be without bringing others down
- Friendly demeanor and always addresses and answers customer concerns to the best of my ability
- High standards for myself and the quality of work I'm producing
- Always looking for new ways to advance, learn, and strive to be better
Certification
- First Aid/CPR Certified
Snowboarding
I recently started snowboarding in the winter of 2024. I was so confident that I would be a pro and that it was an easy hobby. Snowboarding was the complete opposite of what I thought and it took me a few days to learn. It was a struggle at first but I wanted to learn and I wanted to be better than what I was. I kept practicing and going with friends and more experienced riders until I became a pretty intermediate rider to the point I could teach others. I was so proud of myself and loved the feeling of accomplishment and can't wait to learn more!
Timeline
Server Assistant
Carrabba's Restaurant
08.2022 - Current
Lifeguard
American Pools & Services
06.2022 - Current
Crew Trainer
McDonald's Restaurant
06.2020 - 05.2022
High School Diploma -
Bensalem Township High School