Abigail Lopez
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty Inc.
Manhattan
10.2025 - 05.2026
- Provided exceptional customer service by assisting guests with beauty, skincare, and makeup product recommendations.
- Built strong relationships with customers to create a welcoming shopping experience and encourage repeat business.
- Achieved sales goals through personalized product recommendations and upselling techniques.
- Operated cash registers accurately and efficiently while handling cash, credit, and return transactions.
- Maintained product displays and ensured merchandise was stocked, organized, and visually appealing.
- Assisted with inventory management, including restocking, shipment processing, and product replenishment.
- Educated customers on beauty products, promotions, and loyalty program benefits.
- Supported store operations by maintaining cleanliness and adhering to company standards.
- Collaborated with team members to meet store performance goals and deliver excellent customer experiences.
- Resolved customer concerns professionally and efficiently.
Retail Sales Associate
Princess Polly
Manhattan
06.2025 - 10.2025
- Assisted customers with product selections and provided styling advice.
- Maintained visual merchandising standards and organized displays effectively.
- Processed transactions accurately using point-of-sale systems.
- Restocked merchandise and ensured shelves were fully stocked.
- Collaborated with team members to achieve daily sales goals.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Business
Mercy College
Dobbs Ferry, NY 09.2025 - 06.2026
Skills
- Customer service
- Visual merchandising
- Sales strategies
- Inventory management
- Team collaboration
- Cash handling
- Bilingual ( English and Spanish)
Certification
- CPR certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Beauty Advisor
Ulta Beauty Inc.
10.2025 - 05.2026
Business
Mercy College
09.2025 - 06.2026
Retail Sales Associate
Princess Polly
06.2025 - 10.2025