Abigail lucas
Medford,OR
Summary
Proven team player and efficient communicator, I excelled at Sweet Tea Express by enhancing customer engagement and ensuring food safety standards. Demonstrated adeptness in cash handling and problem-solving, significantly contributing to maintaining high customer satisfaction. My proactive approach and ability to adapt to challenges underscore my commitment to results and operational excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Crew Team Member
Sweet Tea Express
03.2022 - 08.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Took orders, prepared meals, and collected payments.
Education
Crater Highschool
Central Point, Oregon 09.2020 - 05.2024
Skills
Customer Engagement
Cash Handling
Food handling
Cleaning and sanitation
Food handling safety
Clear Communication
Certification
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration.
- OSHA Certified
- CPR/AED Certification
- [Oregon] Driver's License
- ServSafe Food Handler's Certification
Working on my car.
I have a 2001 Toyota Celica; I like to spend my spare time repairing any imperfections and improving any cosmetic issues.
Timeline
Crew Team Member
Sweet Tea Express
03.2022 - 08.2023
Crater Highschool
09.2020 - 05.2024
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