Abigail Luevanos
Rochester,MN
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Event Manager
Advantage Solutions Sales And Marketing
02.2024 - Current
- In charge of recruitment, hiring, and supervision of in store Product Demonstrators
- Analyze P&L summaries to identify key trends in revenue and expenses, pinpointing underperforming areas that impact profitability
- Oversee product preparation and presentation including food safety and sanitation
- Communicate between multiple managers, demonstrators, and vendors
- Streamlined event planning processes by implementing efficient project management strategies
- Increased client satisfaction by consistently delivering well-executed events within budget constraints
- Streamlined event planning processes by implementing efficient project management strategies
Retail Supervisor
Advantage Solutions Sales And Marketing
12.2023 - 02.2024
- Manage and direct retail associates within my territory
- Establish and maintain relationships inside Walmart
- Coordinated merchandising displays, signage and sales enablement
- Properly set schematics
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Communication with direct reports on a daily basis
- Oversee 30+ staff
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas
Inventory Manager
Verano Holdings
08.2021 - 02.2024
- Created and updated regular inventory reports and records
- Analyzed inventory data to identify and address stock discrepancies
- Participated in regular cycle counts to confirm accuracy of inventory records
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues
- Developed and implemented policies and procedures for inventory management
- Coordinated with suppliers to guarantee timely delivery of inventory and materials
- Monitored inventory levels to confirm compliance with company policy and state regulations
Account Resolution Specialist
Wells Fargo Home Mortgage
06.2020 - 06.2021
- Upheld strict confidentiality when dealing with sensitive client information as per company policies and regulatory guidelines
- Streamlined account resolution processes, leading to increased efficiency and reduced turnaround times
- Assessed individual situations and developed effective and appropriate resolutions
- Collaborated with cross-functional teams to identify root causes of customer complaints and develop solutions
Multi-Store Supervisor
Subway, KGB Inc.
04.2016 - 05.2020
- Ensure inventory control needs are consistently met by developing inventory management processes
- Implemented loss prevention measures for minimized shrinkage and increased profitability
- Collaborated with corporate teams to ensure brand consistency and adherence to company policies across all locations
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for professional development
- Reduced employee turnover rates with comprehensive onboarding processes, ongoing training, and supportive management practices
- Successfully opened new store locations, coordinating hiring, staff training, merchandising setup, and grand opening events
- Managed budgets, financial reporting, and forecasting for multiple stores, ensuring cost-effective operations and sustained revenue growth
- Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives
- Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers
- Increased overall store performance by implementing effective sales strategies and staff training programs
President
South Hamilton Elementary Booster Club
08.2012 - 06.2019
- Initiated involvement as a board member in 2012, subsequently elected President in 2015, and maintained leadership until 2019 when relocation necessitated resignation from the position
- Operated within the framework of a 501(c)(3) non-profit organization
- Spearheaded the planning, staffing, and execution of all fundraising initiatives, notably orchestrating an annual carnival event that generated over $30,000 in vital funds for our school.
QSR - Restaurant Associate
Subway
09.2015 - 04.2016
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly
- Discussed menu items with customers and suggested promotional items to increase sales
- Streamlined food preparation processes for increased efficiency and reduced waste
CNA - Certified Nursing Assistant
Riverside North
08.2014 - 08.2015
- Assisted patients with daily living activities, promoting independence and dignity
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
Server/Manager
Pickles Pub
04.2009 - 08.2014
- Trained servers on order management, food service quality and how to build rapport with guests
- Welcomed and greeted guests before presenting special menu items to clients
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty
- Led team of servers to consistently meet customer service and sales targets
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability
- Completed daily procedure checklist and communicated changes to servers and kitchen staff
Clinic Nurse/C.M.A
Trimark Physicians Group
08.2008 - 04.2009
- Position held in fast paced Nephrology/Internal Medicine Clinic
- Educated patients, families and caregivers about conditions and treatments
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care
- Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities
- Assisted physicians during examinations and procedures, providing expert clinical support as needed
- Developed strong rapport with patients, fostering trust and open communication for better understanding of their concerns
Education
Certificate in Pharmacy Technician -
Truckee Meadows Community College
Reno, NV11.2022
Diploma in Medical Assistant -
Iowa Central Community College
Fort Dodge, IA06.2008
Diploma -
Webster City High School
Webster City, IA05.2005
Skills
- Operational Management
- Inventory Management
- Leadership and Team Coordination
- Customer Service
- Budgeting and Cost Control
- Vendor relations
- Problem Solving
- Food Safety and Sanitation
- Technology Proficient
- Time Management
Certification
- ServSafe Manager, 2022 to Present
- OSHA 10, 2022 to Present
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Event Manager
Advantage Solutions Sales And Marketing
02.2024 - Current
Retail Supervisor
Advantage Solutions Sales And Marketing
12.2023 - 02.2024
Inventory Manager
Verano Holdings
08.2021 - 02.2024
Account Resolution Specialist
Wells Fargo Home Mortgage
06.2020 - 06.2021
Multi-Store Supervisor
Subway, KGB Inc.
04.2016 - 05.2020
QSR - Restaurant Associate
Subway
09.2015 - 04.2016
CNA - Certified Nursing Assistant
Riverside North
08.2014 - 08.2015
President
South Hamilton Elementary Booster Club
08.2012 - 06.2019
Server/Manager
Pickles Pub
04.2009 - 08.2014
Clinic Nurse/C.M.A
Trimark Physicians Group
08.2008 - 04.2009
Diploma in Medical Assistant -
Iowa Central Community College
Diploma -
Webster City High School
- ServSafe Manager, 2022 to Present
- OSHA 10, 2022 to Present
- Driver's License
Certificate in Pharmacy Technician -
Truckee Meadows Community College
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