Abigail Lujan
Las Cruces,NM
Summary
I'm a dedicated team player committed to going above and beyond to support my team and provide outstanding customer service. With a strong skill set and a passion for excellence, I tackle challenges head-on to deliver high-quality results. I'm always eager to learn and grow professionally, ensuring I stay adaptable and ready to tackle new obstacles. I'm excited about the opportunity to contribute to organizational goals and help foster a culture of innovation and success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Research Associate
MDC Reserch
Las Cruces, NM
01.2024 - 02.2024
- I've effectively administered questionnaires and surveys over the phone, engaging with respondents to gather valuable insights. With a friendly and professional approach, I ensure participants feel comfortable sharing their opinions.
- In my previous role, customer service was at the forefront of my responsibilities, often requiring me to navigate challenging situations when dealing with aggravated respondents. I approached these encounters with empathy and patience, understanding that behind every frustration lies an opportunity to turn things around positively.
Retail Sales Associate
Scrub Fashions
Las Cruces, NM
04.2024 - 05.2024
- I helped customers find the perfect product to meet their needs, greeting them as they entered the store and offering assistance. I provided detailed information about products and answered any questions customers had. Additionally, I ensured that returned merchandise was processed following company policies.
- I consistently prioritized delivering exceptional customer service by ensuring that every interaction was positive and helpful. I strived to understand each customer's unique needs and preferences, providing personalized recommendations and guidance to ensure they found exactly what they were looking for. By maintaining a friendly and approachable demeanor, I created a welcoming atmosphere where customers felt valued and cared for.
Retail Sales Associate
Dicks Sporing Goods
Las Cruces, NM
09.2024 - 11.2025
- Proactively monitored the sales floor to assist customers, restock merchandise, and handle tasks like price checks, fitting room returns, and merchandise transfers, ensuring a smooth and organized shopping experience.
- Delivered excellent customer service by greeting shoppers, helping them find items, and promoting the store’s rewards program to boost satisfaction and loyalty.
- Processed transactions efficiently, including cash and credit card payments, issuing receipts, keeping shelves stocked with fresh merchandise, and updating signage for promotions.
Education
High School Diploma -
Portales High School
Portales, NM05-2023
Bachelor of Science - Nursing
New Mexico State University
Las Cruces, NM05-2027
Skills
- Customer service
- Quick Adapter
- Effective Communicator
- Quick Learner
- Time Management
Languages
Spanish
Native/ Bilingual
Certification
- BLS (Basic Life Support)
Timeline
Retail Sales Associate
Dicks Sporing Goods
09.2024 - 11.2025
Retail Sales Associate
Scrub Fashions
04.2024 - 05.2024
Research Associate
MDC Reserch
01.2024 - 02.2024
Bachelor of Science - Nursing
New Mexico State University
High School Diploma -
Portales High School
Similar Profiles
TSUL TRIM TSUL TRIM null
Translator and Interpreter at Unimarket Reserch , International TradeTranslator and Interpreter at Unimarket Reserch , International Trade
Megha VipinMegha Vipin
Receptionist at DR RAFEEQUE MOIDEEN RESERCH CENTERReceptionist at DR RAFEEQUE MOIDEEN RESERCH CENTER
Yelyzaveta TsvitaievaYelyzaveta Tsvitaieva
Laboratory Assistant at "Ukrainian Antiplague Reserch Institute"Laboratory Assistant at "Ukrainian Antiplague Reserch Institute"