Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through efficient order processing and problem resolution.
Overview
4
4
years of professional experience
Work History
Pet Care Associate
PetSmart
Howell
06.2025 - Current
Assisted customers in selecting appropriate pet products and services.
Maintained cleanliness and organization of pet care areas and supplies.
Monitored pet health and behavior, reporting concerns to management.
Educated customers on proper pet care techniques and product usage.
Handled cash register transactions accurately and efficiently.
Stocked shelves with pet food, toys, and other merchandise regularly.
Supported team members during busy periods, enhancing workflow efficiency.
Provided excellent customer service to all pet owners.
Answered phone calls from customers regarding their pet's needs or concerns.
Greeted pet owners and their animals in a friendly manner.
Sanitized cages and kennels between uses according to established protocols.
Cashier & Shop From Home
ShopRite
Freehold
06.2023 - 06.2025
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.