Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Maldonado

Howell

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through efficient order processing and problem resolution.

Overview

4
4
years of professional experience

Work History

Pet Care Associate

PetSmart
Howell
06.2025 - Current
  • Assisted customers in selecting appropriate pet products and services.
  • Maintained cleanliness and organization of pet care areas and supplies.
  • Monitored pet health and behavior, reporting concerns to management.
  • Educated customers on proper pet care techniques and product usage.
  • Handled cash register transactions accurately and efficiently.
  • Stocked shelves with pet food, toys, and other merchandise regularly.
  • Supported team members during busy periods, enhancing workflow efficiency.
  • Provided excellent customer service to all pet owners.
  • Answered phone calls from customers regarding their pet's needs or concerns.
  • Greeted pet owners and their animals in a friendly manner.
  • Sanitized cages and kennels between uses according to established protocols.

Cashier & Shop From Home

ShopRite
Freehold
06.2023 - 06.2025
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Verified each item matched order sheet's description.

Midway Operator

Iplay America (Summer Employment)
Freehold
06.2022 - 09.2022
  • Assisted in training new Midway Operators, sharing best practices and industry insights.
  • Contributed to overall park success by consistently meeting or exceeding Midway Operator performance goals.
  • Contributed to a fun environment by engaging with customers in light-hearted conversation as they waited for their turn on rides.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

Party Attendant

Pump It Up (Summer Employment)
Freehold
07.2021 - 09.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Reduced setup time between parties through efficient breakdown, cleaning, and preparation techniques for incoming events.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Education

High School Diploma -

Freehold Township High School
Freehold, NJ
06.2025

Some College (No Degree) - Radiology

Brookdale Community College
Lincroft, NJ

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Pet care knowledge
  • Time management
  • Order verification
  • Merchandise restocking
  • Online orders preparation
  • Dependability and reliability
  • Patience and empathy

Timeline

Pet Care Associate

PetSmart
06.2025 - Current

Cashier & Shop From Home

ShopRite
06.2023 - 06.2025

Midway Operator

Iplay America (Summer Employment)
06.2022 - 09.2022

Party Attendant

Pump It Up (Summer Employment)
07.2021 - 09.2021

High School Diploma -

Freehold Township High School

Some College (No Degree) - Radiology

Brookdale Community College
Abigail Maldonado
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