Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Open To Work

Abigail Massey

Holts Summit,MO

Summary

Detail-oriented candidate with experience in customer service and funeral assistance. Demonstrates reliability and strong interpersonal skills, ensuring positive guest experiences and effective facility preparation in both service and support roles.

Work History

Funeral Assistant

Houser-Millard Funeral Home
Jefferson City, MO
03.2026 - Current
  • Assisted in preparing the deceased for viewings and services, ensuring respectful presentation.
  • Greeted funeral guests and coordinated seating.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Arranged floral tributes and lights around caskets in visitation rooms and chapels.
  • Supported funeral directors during services, managing equipment and setup for ceremonies.
  • Maintained cleanliness and organization of facilities, creating welcoming environments for visitors.

Customer Service Representative

Dominos
Holts Summit, MO
11.2025 - Current
  • Assisted customers with order inquiries and resolutions, ensuring satisfaction and loyalty.
  • Processed customer orders efficiently through point-of-sale systems for timely service delivery.
  • Collaborated with team members to maintain cleanliness and organization in dining and preparation areas.
  • Managed cash transactions accurately, contributing to balanced registers at end of shifts.

Education

Penn Foster Career School
Scranton, PA
01-2029

Skills

  • Funeral service coordination
  • Restorative art
  • Guest interaction
  • Cleaning and maintenance
  • Floral arrangements
  • Reliability

Timeline

Funeral Assistant

Houser-Millard Funeral Home
03.2026 - Current

Customer Service Representative

Dominos
11.2025 - Current

Penn Foster Career School
Abigail Massey