Abigail McEwen
186 Sea Road Kennebunk,ME
Summary
Dynamic and adept Receptionist with a proven track record at Atlantic Hospitality, excelling in customer relations and organization. Demonstrated ability to resolve customer issues, enhance client satisfaction, and streamline office operations. Skilled in effective communication and teamwork, ensuring a welcoming and efficient environment.
Overview
2
2
years of professional experience
Work History
Customer Relations/ Hotel Front Desk
Atlantic Hospitality
195 Sea Rd, Kennebunk ME 04043
05.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Education
Thornton Academy
438 Main St, Saco, ME, 0407206.2025
Skills
- Organization skills
- Time Management
- Customer/Client relations
- Initiative-taking
- Problem-Solving
- Teamwork and Collaboration
Accomplishments
- CPR and First-aid trained
References
References available upon request.
Timeline
Customer Relations/ Hotel Front Desk
Atlantic Hospitality
05.2022 - Current
Thornton Academy