Dedicated team member with strong customer service skills and attention to detail. Experienced in cash handling and efficient order management, ensuring exceptional service in fast-paced environments.
Work History
Team Member
2 Months
Sorelle Italian Market & Cafe | 06.2026 - Current
Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Managed daily pastry production schedule, optimizing workflow to meet customer demand.
Crafted high-quality espresso beverages, ensuring consistency and adherence to recipes.
Operated kitchen equipment and tools safely, adhering to safety protocols at all times.
Managed order accuracy and timely delivery for multiple tables in a fast-paced environment.
Processed customer transactions efficiently using point-of-sale systems.
Learned all required tasks quickly to maximize performance.
Private Chinese Tutor
6 Months
Self Employed | 12.2024 - 06.2025
Developed customized lesson plans tailored to individual student needs and learning styles.
Employed diverse teaching materials and resources to reinforce language concepts effectively.
Assessed student progress through regular evaluations, providing constructive feedback for improvement.
Implemented interactive learning activities to promote cultural understanding alongside language acquisition.
Mentored students in exam preparation strategies, improving confidence and performance in assessments.
Sales Associate
2 Years 2 Months
Claire's | 01.2022 - 03.2024
Assisted customers with product selection and provided exceptional service.
Maintained knowledge of current promotions and sales to enhance customer experience.
Operated point-of-sale system efficiently for transactions and returns.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Handled customer inquiries and resolved issues effectively, fostering positive relationships.
Organized displays to promote new products and seasonal items, enhancing store aesthetics.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma
Barrington High School | Barrington, IL | 05-2025
Awarded First Place in the 2022 National Chinese Speech Contest
Awarded Illinois Seal of Biliteracy in Chinese
Awarded Excellence in Chinese
AAICE Scholarship Recipient
2024 NSLI-Y Chinese Summer Scholarship Recipient
2025 NSLI-Y Chinese Academic Year Scholarship Recipient
Chinese Honor Society Member
Study Abroad: Beijing, Beijing Normal University, 2025
Study Abroad: Taiwan, Tamkang University, NSLI-Y 2024
Study Abroad: Taiwan, Tamkang University, NSLI-Y 2025-2026