Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Nevarez

Abigail Nevarez

Summary

Dynamic and adaptable professional with a proven track record at Amazon, excelling in customer service and problem resolution. Recognized for enhancing customer satisfaction through efficient order fulfillment and effective communication. Strong organizational skills complemented by a friendly demeanor foster positive relationships, driving repeat business and team success.

Overview

18
18
years of professional experience

Work History

Fulfillment Associate

Amazon
09.2024 - 03.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Sales Associate/Cashier

Office Depot Inc
01.2012 - 01.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

El Pollo Loco
03.2007 - 03.2008


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

Charter School
Claremont, CA
09-2010

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Active listening
  • Problem resolution
  • Verbal communication

Timeline

Fulfillment Associate

Amazon
09.2024 - 03.2025

Sales Associate/Cashier

Office Depot Inc
01.2012 - 01.2013

Cashier

El Pollo Loco
03.2007 - 03.2008

GED -

Charter School

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Abigail Nevarez