Abigail Nguyen
DoorDash, Rancho Santa Margarita, California
Macedonia,OH
5
years of professional experience
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes pallet jack operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Work History
Amazon Flex
4 Years 2 Months- Optimized routes and adhered to schedules to ensure timely deliveries.
- Utilized navigation tools for efficient route planning, minimizing delays due to traffic or road closures.
- Addressed customer inquiries promptly, enhancing overall service experience.
- Provided exceptional customer service during interactions, addressing inquiries promptly.
- Communicated proactively with customers about delivery issues, providing timely updates on estimated arrival times.
DoorDash Delivery Driver
4 Years 7 Months- Delivered food orders efficiently, achieving on-time service and accuracy for customers.
- Delivered orders to customers to drive full satisfaction.
- Delivered top customer satisfaction, reviewed feedback closely, and addressed needs and requests of account holders.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
- Delivered top customer satisfaction, reviewed feedback closely, and addressed needs and requests of account holders.
Warehouse Worker
8 Months- Helped maintain an organized stockroom by executing monthly plan-o-gram reset of specified merchandise category, labeling shelves clearly, and counting inventory after reset.
- Achieved near-perfect inventory accuracy through monthly diligent cycle counting and discrepancy resolution.
- Assisted in weekly unloading of merchandise truck and stocking shelves in a timely manner.
- Lifted materials up to 50 pounds consistently in warehouse operations.
- Streamlined picking processes to increase order fulfillment speed and accuracy.
- Conducted daily regular stock audits to ensure accuracy of inventory levels..
- Operated pallet jacks to efficiently move inventory.
Education
High School Diploma
Skills
Order processing
Inventory management
Warehouse operations
Pallet jack handling
Heavy lifting 50 lbs
Heavy lifting 50lbs+
Route optimization
Warehouse safety
Attention to detail
Customer service
Cleaning organization
Reliable attendance
Work History
8 months,4 years and 7 months,4 years and 2 months
Timeline
Warehouse Worker
Certifit Inc.
10.2022 - 06.2023Read More
Amazon Flex
Amazon
07.2022 - CurrentRead More
DoorDash Delivery Driver
DoorDash, Rancho Santa Margarita, California
02.2022 - CurrentRead More
Truong Pho Thong Trung Hoc Ha Tien
High School Diploma
Read More