Abigail Noir McCoy
Genesee,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, interpersonal skills, and exceptional adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Quality Coordinator
Sonoco
Lewiston, Idaho
06.2022 - Current
- Investigated customer complaints related to quality issues, identified root cause and implemented corrective actions.
- Assisted root cause reviews for defects, complaints, and process issues.
- Communicated quality concerns with operations, suppliers, and customer service teams.
- Supported internal audits using Sonoco quality procedures and checklists.
- Ensured all necessary documentation is completed accurately according to company policies and procedures.
- Trained and led staff on proper QA standards.
- Provided training to production personnel on proper use of inspection equipment and techniques.
- Prepared change requests in response to customer feedback or changes in regulatory requirements.
- Supervised and guided inspectors, technicians, and other staff.
Administrative Coordinator
Sonoco
Lewiston, Idaho
06.2022 - Current
- Prepared reports, spreadsheets, and correspondence for site leadership
- Tracked inventory records, updating materials data to ensure accurate production support.
- Assisted with onboarding, file management, and office procedures at Sonoco
- Communicated with suppliers, customers, and internal departments on daily requests
- Maintained records, databases, and administrative workflows for manufacturing support
- Recruited, interviewed and selected employees to fill vacant roles.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Leveraged ERP system knowledge to manage inventory transactions.
- Identified and implemented strategies to enhance efficiency and reduce costs.
- Investigated discrepancies between physical count and computer records.
- Entered information into system to update status reports.
- Trained inventory staff on counting procedures, scan accuracy, and storage rules.
- Resolved any invoice discrepancies with suppliers regarding pricing or quantity errors.
- Provided technical support related to the company's ERP system used for managing inventories.
- Ensured compliance with safety regulations by regularly inspecting warehouse equipment and facilities.
- Prepared comprehensive financial and administrative reports to aid management decision-making.
Bookkeeper
Pine Ridge LLC
Genesee, Idaho
04.2017 - 06.2022
- Reconciled bank statements and general ledger accounts
- Processed accounts payable invoices and vendor payments
- Prepared accounts receivable entries and customer billing
- Recorded daily transactions for Pine Ridge LLC bookkeeping records
- Filed financial documents and organized source records
Education
General Education Deploma
Moscow, IDSkills
- Regulatory compliance
- Process improvement
- Document control
- Inventory control
- Oracle workflows
- Invoice management
- Recruitment and training
- Verbal and written communication
- Quality standards
- Customer service management
- Problem solving
- Critical thinking
- Attention to detail
- Organization
Certification
- Oracle
- Agile
- Excel Courses (LCSC)
- Sonoco Quality (Gemba Academy)
- Leadership Course (LCSC)
Timeline
Quality Coordinator
Sonoco
06.2022 - Current
Administrative Coordinator
Sonoco
06.2022 - Current
Bookkeeper
Pine Ridge LLC
04.2017 - 06.2022
General Education Deploma