Dynamic manager with a proven track record in customer service. Skilled in resolving complaints, employee training, and fostering customer loyalty. Bilingual proficiency enhances communication and adaptability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Manager
McDonald's
Fort Myers, Florida
02.2020 - Current
Supervised daily operations, ensuring compliance with health and safety standards to protect staff and customers.
Conducted performance evaluations and provided feedback to team members regularly.
Trained new employees on customer service protocols and operational procedures.