Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Oliver

Baltimore,MD

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Shift Leader

Starbucks
08.2022 - Current
  • Perform other requests and assignments as requested by management
  • Cashiers when necessary to expedite the guests order
  • Exemplifies Barista promise to produce and deliver handcrafted beverages and food, demonstrating Starbucks service standards
  • Understands company health and safety best practices while following Starbucks clean, safe and ready standards and procedures

Shift Leader

Walgreens
01.2022 - 04.2022
  • Running shifts
  • Inventory maintenance
  • Stocking
  • Assisting pharmacy

Beauty Advisor

SEPHORA / JCPENNY
09.2020 - 04.2021
  • Customer service
  • Stocking
  • Retail

General Manager

Dominos Pizza
01.2018 - 08.2019
  • Hiring
  • Ordering trucks
  • Boosting sales
  • Leading local store marketing
  • Promoted after .5 years
  • Managed an operating budget for 10-15 employees
  • Tracked sales performance
  • Assisted with payroll
  • Developed strong relations with customers and vendors on behalf of the organization
  • Determined staffing and scheduling requirements
  • Trained and mentored all staff

Cashier

Taco Bell
08.2017 - 12.2017
  • Opened the store
  • Welcomed customers
  • Assisted with customer inquiries
  • Helped customers find what they are looking for
  • Handled customer complaints and concerns
  • Handled returns and exchanges
  • Handled cash and credit transactions
  • Counted cash drawers
  • Stocked merchandise

Education

High school diploma - General

Homeschool
Baltimore County, MD
06.2018

Skills

  • Coffee preparation expertise
  • Coffee Experience
  • Host/Hostess
  • Inventory Control
  • Management
  • Payroll
  • Restaurant Management
  • Food Safety
  • Recruiting
  • Budgeting
  • POS
  • Assistant Manager Experience
  • Retail Sales
  • Sales Management
  • Forecasting
  • Labor Cost Analysis
  • Customer service (5 years)
  • Retail sales (1 year)
  • Communication skills
  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Starbucks
08.2022 - Current

Shift Leader

Walgreens
01.2022 - 04.2022

Beauty Advisor

SEPHORA / JCPENNY
09.2020 - 04.2021

General Manager

Dominos Pizza
01.2018 - 08.2019

Cashier

Taco Bell
08.2017 - 12.2017

High school diploma - General

Homeschool