Abigail Osei

• Provided exceptional customer service, ensuring guest satisfaction and resolving inquiries efficiently.
• Maintained cleanliness and organization of the front-of-house area, enhancing guest experience.
• Coordinated with kitchen staff to ensure timely delivery of food orders during peak hours.
• Worked effectively in fast-paced environments.
• Handled customer complaints professionally and efficiently, resulting in increased repeat business.
• Supervised children's activities, maintaining happiness, safety and well-being.

• Organized engaging and fun events for children and young adults.
• Led fundraising efforts to support church youth programs.
• Assisted with organizing religious activities and services.
• Supported Sunday school by developing creative lesson plans that engaged children in age-appropriate learning activities.

Kindergarten Aide

• Assisted in organizing educational materials and resources for student activities.
• Supported Head Teacher in classroom management and instructional tasks to enhance learning environments.
• Collaborated with Head Teacher to implement initiatives that support student engagement and success.
• Copied, organized and distributed classroom assignments or other paperwork.

Fifth Grade Aide

• Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support head teacher.
• Supported classroom management by maintaining clean and orderly learning environment.
• Enhanced student understanding by providing one-on-one tutoring sessions in math and reading.

• Managed schedules for multiple children, while maintaining communication with parents regarding scheduled needs and activities.
• Assisted with meal preparation and light housekeeping to support family with additional chores.
• Help children develop conflict resolution skills.
• Assisted in developing self-confidence with responsibilities and chores.
• Discouraged bad behavior utilizing positive reinforcement and redirection as needed.