Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Owen

Andover,MA

Summary

Adaptable and detail-oriented individual with extensive experience in food service and customer support. Strong in cash handling and customer assistance, aiming to leverage expertise to enhance operational efficiency and drive customer satisfaction.

Overview

10
10
years of professional experience

Work History

Food Service Associate

Wilmington Public Schools
Wilmington, MA
09.2025 - Current
  • Prepared and served nutritious meals to students following dietary guidelines.
  • Maintained cleanliness and organization in food preparation and service areas.
  • Implemented safety protocols to ensure a secure environment for staff and students.

Cashier

Andover Classic Wines
Andover, MA
10.2023 - 09.2024
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and gift card transactions efficiently.

Customer Service Representative

Harvey Performance
Rowley, MA
07.2016 - 10.2023
  • Managed order processing and ensured timely fulfillment of customer requests.
  • interaction with distributors and end users
  • Facilitated multi-brand interactions to enhance product understanding.
  • Assisted in project work related to data analysis, specialized Amazon fulfillment and supported teams in executing data-driven projects efficiently.
  • Executed system platform testing and maintenance to ensure optimal performance.
  • Trained new employees on customer service protocols and system navigation.

Education

High School Diploma -

Presentation of Mary Academy
Methuen, MA
06.2014

Skills

  • Strong communication skills
  • Adaptability to change
  • Cash handling proficiency
  • Customer service and assistance
  • Brand identification
  • Data analysis

Timeline

Food Service Associate

Wilmington Public Schools
09.2025 - Current

Cashier

Andover Classic Wines
10.2023 - 09.2024

Customer Service Representative

Harvey Performance
07.2016 - 10.2023

High School Diploma -

Presentation of Mary Academy
Abigail Owen