Adaptable and detail-oriented individual with extensive experience in food service and customer support. Strong in cash handling and customer assistance, aiming to leverage expertise to enhance operational efficiency and drive customer satisfaction.
Overview
10
10
years of professional experience
Work History
Food Service Associate
Wilmington Public Schools
Wilmington, MA
09.2025 - Current
Prepared and served nutritious meals to students following dietary guidelines.
Maintained cleanliness and organization in food preparation and service areas.
Implemented safety protocols to ensure a secure environment for staff and students.
Cashier
Andover Classic Wines
Andover, MA
10.2023 - 09.2024
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with product inquiries and recommendations.
Maintained clean and organized checkout area to enhance customer experience.
Handled cash, credit, and gift card transactions efficiently.
Customer Service Representative
Harvey Performance
Rowley, MA
07.2016 - 10.2023
Managed order processing and ensured timely fulfillment of customer requests.
interaction with distributors and end users
Facilitated multi-brand interactions to enhance product understanding.
Assisted in project work related to data analysis, specialized Amazon fulfillment and supported teams in executing data-driven projects efficiently.
Executed system platform testing and maintenance to ensure optimal performance.
Trained new employees on customer service protocols and system navigation.