Abigail Pantoja Palominos

• Managed patient check-in, check-out, and appointment scheduling for busy dental office workflows.
• Prepared daily schedules, confirmed visits, and reduced gaps through proactive reminder calls.
• Answered multi-line phones, routed inquiries, and coordinated patient messages with clinical staff.
• Verified insurance eligibility and updated demographic records in electronic health records systems.
• Maintained confidential records, organized paperwork, and ensured smooth reception operations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Helped patients complete necessary medical forms and documentation.
• Adhered to strict HIPAA guidelines to protect patient privacy.

• Processed customer transactions accurately using

register systems

• Balanced cash drawer and secured register funds during shift changes
• Assisted shoppers with returns, exchanges, and merchandise inquiries
• Greeted customers entering store and responded promptly to customer needs.

• Assisted students with assigned activities, reinforcing directions and promoting task completion.
• Monitored classroom behavior and redirected students to maintain orderly learning environment.
• Organized records, worksheets, and learning resources for efficient classroom access.
• Conducted small group sessions on challenging topics, resulting in improved student understanding.

• Assisted students with assignments, reinforcing instructions and maintaining focused learning environment.
• Monitored student behavior, redirecting disruptions and promoting consistent classroom routines.
• Helped maintain safe, clean classroom conditions through routine tidying and material reset.
• Organized learning materials, supplies, and instructional resources for efficient classroom use.

• Scheduled appointments, meetings, and office calendars to support daily operations.
• Answered incoming calls and routed residents to appropriate staff and resources.
• Processed tenant files, applications, and housing documents with accuracy and confidentiality.