Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Parham

Westminster,MD

Summary

Proven leader and efficient problem-solver, adept in project management and team leadership. At Xcite Auto, significantly enhanced customer satisfaction and team performance through effective conflict resolution and staff cross-training. Skilled in maintaining high standards of cleanliness and organization, as demonstrated at Oakland Manor Nursing and Rehab. Excel in time management and verbal communication, driving results and exceeding employer expectations.

Overview

6
6
years of professional experience

Work History

Manger

Xcite Auto
03.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Kitchen Hand

Oakland Manor Nursing and Rehab
06.2018 - 06.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

South Caroll High School
Sykesville, MD
06.2018

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Project Management

Timeline

Manger

Xcite Auto
03.2021 - Current

Kitchen Hand

Oakland Manor Nursing and Rehab
06.2018 - 06.2020

High School Diploma -

South Caroll High School

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Abigail Parham