Cassidy Arevalo
La Porte
Summary
Results-driven leader with a background in customer service and problem-solving. Experienced in mentoring and training teams to improve performance and efficiency. Focused on enhancing customer experiences and fostering community engagement through effective team leadership and staff development.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Manger
City Of La Porte
La Porte
05.2021 - Current
- Spearheaded community engagement initiatives that strengthened public services and boosted citizen participation.
- Established processes that enhanced workflow efficiency across the organization.
- Coordinated staff training programs that enhanced team capabilities and improved service delivery.
- Mentored junior staff by providing guidance on best practices and fostering professional development.
Cashier
Cavender's Boot City
Pasadena
08.2023 - 07.2024
- Processed customer transactions accurately and efficiently at Cavender's Boot City.
- Managed cash register operations, ensuring proper cash handling procedures.
- Assisted customers with product selections and provided exceptional service.
- Promoted store promotions and loyalty programs to enhance customer engagement.
Party Host
Urban Air Trampoline and Adventure Park
Pasadena
08.2022 - 04.2023
- Coordinated party events for guests of all ages in adventure park setting.
- Managed logistics and setup for birthday parties and special events.
- Provided excellent customer service to enhance guest experiences during parties.
- Collaborated with team members to create a fun atmosphere for guests.
- Ensured safety protocols were followed throughout party activities.
Education
Associate of Arts - Mechanical Engineering
Clarendon College
Clarendon, TX05-2026
High School Diploma -
La Porte High School
La Porte, TX05-2024
Some College (No Degree) - Mechanical Engineering
Cisco College
Cisco, TXSkills
- Staff training
- Performance management
- Team leadership
- Team collaboration
- Risk management
- Time management
- Problem solving
- Team collaboration
- Customer service
- Communication skills
Certification
- American Red Cross CPR
- Word Certification
Timeline
Cashier
Cavender's Boot City
08.2023 - 07.2024
Party Host
Urban Air Trampoline and Adventure Park
08.2022 - 04.2023
Manger
City Of La Porte
05.2021 - Current
Associate of Arts - Mechanical Engineering
Clarendon College
High School Diploma -
La Porte High School
Some College (No Degree) - Mechanical Engineering
Cisco College