Abigail Perales
Montclair,CA
Summary
Respectful, organized, and a reliable student who wants to further her education at California State University, San Bernardino this fall to pursue her career in Public Administration. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
3
3
years of professional experience
Work History
Customer Service Representative/ Office Specialist
City of Montclair
Montclair , CA
10.2022 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone and email.
- Developed positive relationships with customers through friendly interactions.
- Performed various administrative tasks including receipts, purchase orders, transactions, daily deposits, payroll, and more.
- Trained new employees.
Senior Recreation Leader
City of Montclair
Montclair, CA
05.2022 - 10.2022
- Coordinated the setup and cleanup of recreational events and activities.
- Maintained records of attendance, progress, and participation at recreational activities.
- Provided instruction on proper techniques for participating in various activities.
- Trained other staff members on how to facilitate recreational programs safely.
- Supervised volunteers assisting with recreational programming needs.
- Assisted at the Montclair Senior Center front desk when needed.
- Provided information about the Youth Center at city events.
Recreation Leader
City of Montclair
Montclair
11.2021 - 05.2022
- Assisted in coordinating and organizing a variety of community events including Easter, Country Fair Jamboree, Halloween, and Christmas.
- Organized the Youth Center for the kids to play in a safe place.
- Assisted in the monthly Food Distribution by setting up and checking people in.
- Provided daily lunch service for seniors at the Montclair Senior Center on weekdays.
Education
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
Pomona, CA08-2024
Skills
- Computer Skills
- Team Management
- Activity Planning
- Event Planning
- Reliability
- Team Leadership
- Office Administration
- Customer Service
- Call handling
- Payroll Processing
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service Representative/ Office Specialist
City of Montclair
10.2022 - Current
Senior Recreation Leader
City of Montclair
05.2022 - 10.2022
Recreation Leader
City of Montclair
11.2021 - 05.2022
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
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