Abigail Perez
El Paso
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Sales Representative
T-Mobile
08.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Server
Desert Oak Barbecue
04.2023 - 08.2024
- Mastered changes in the menu and addressed nutrition-related questions.
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Offered information on new menu items, seasonal and daily specials, and pairings
- Processed credit card transactions, gift cards and cash payments
- Restocked service stations to maximize availability
- Communicated professionally with customers, colleagues and supervisors
- Greeted customers upon arrival and escorted them to their tables
- Provided exceptional customer service by addressing and resolving guest concerns or complaints
- Answered customer inquiries about menu items and provided recommendations
Education
Master Of Health Science - Kinesiology
The University of Texas At El Paso
El Paso, TXAssociate in Arts (A.A.) -
El Paso Community College
El Paso, TX05.2025
Skills
- Guest Engagement
- Organizational Skills
- Time Management
- Sales Techniques
- Cash Handling
- Effective Communication
- Interpersonal Skills
- Foreign Language Proficiency
- Exceptional Customer Service
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
T-Mobile
08.2024 - Current
Server
Desert Oak Barbecue
04.2023 - 08.2024
Associate in Arts (A.A.) -
El Paso Community College
Master Of Health Science - Kinesiology
The University of Texas At El Paso
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