Abigail Piersaint
Providence,RI
Summary
Dynamic Security Operation Analyst with a proven track record at Securitas Security Services USA, excelling in data analysis and operational efficiency. Enhanced system defenses through effective collaboration and reporting, while fostering a positive team environment. Recognized for reducing false alarms and optimizing security protocols, ensuring top-tier cybersecurity standards.
Overview
9
9
years of professional experience
Work History
Security Operation Analyst
Securitas Security Services USA
Rhode Island
05.2025 - Current
- Monitored network security systems to identify potential threats and vulnerabilities.
- Collaborated with IT teams to implement security protocols and enhance system defenses.
- Analyzed security incidents, documenting findings for further investigation and reporting.
- Conducted routine system checks and maintenance on surveillance equipment.
- Collaborated with team members to analyze security incidents and implement corrective actions.
- Documented security events and prepared reports for management review.
- Engaged in continuous training to stay updated on security technologies and procedures.
- Supported the integration of new surveillance technologies into existing systems.
- Maintained accurate logs of security activities and system performance metrics.
- Managed vendor relationships to ensure timely delivery of essential security software updates and patches.
- Provided technical guidance to junior team members, fostering a positive learning environment while reinforcing key skills development among staff members.
- Reduced false alarms through effective communication with team members and refining alert criteria.
- Maintained up-to-date knowledge of industry best practices, ensuring the Security Operations Center remained at the forefront of cybersecurity advancements.
Cook Shift Leader
Bank of America
Rhode Island
02.2023 - 11.2024
- Supervised team of cooks during shifts, ensuring adherence to food safety standards and operational procedures.
- Trained new staff on kitchen equipment usage and food preparation techniques for improved efficiency.
- Coordinated kitchen workflow to optimize meal delivery times and maintain high-quality service standards.
- Developed weekly inventory plans, reducing waste and ensuring availability of essential ingredients.
- Implemented process improvements that enhanced food quality and presentation consistency across menu items.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
Dietary Aide Leader
Cherry Hill Manor Nursing And Rehab Center
Johnston, RI
03.2017 - 06.2021
- Supervised dietary staff to ensure compliance with nutritional guidelines and safety standards.
- Coordinated meal planning and preparation in alignment with resident dietary needs and preferences.
- Trained new employees on food handling procedures and sanitation protocols to maintain high hygiene standards.
- Conducted regular assessments of resident satisfaction with meals, implementing feedback for continuous improvement.
- Assisted in menu planning to ensure diverse, nutritious, and appealing meal options for patients with various dietary needs.
- Enhanced patient satisfaction by providing personalized meal selections and accommodating dietary restrictions.
- Ensured compliance with state regulations regarding food safety and sanitation through strict adherence to guidelines and regular inspections.
Education
High School Diploma -
Johnston High School
Johnston, RI06.2018
Skills
Reporting skills
Operational efficiency
Workflow optimization
Data analysis
Business intelligence
Reporting
Multitasking
Microsoft PowerPoint
Microsoft Excel
Organizational skills
Attention to detail
Languages
French creole
Elementary
English
Full Professional
Timeline
Security Operation Analyst
Securitas Security Services USA
05.2025 - Current
Cook Shift Leader
Bank of America
02.2023 - 11.2024
Dietary Aide Leader
Cherry Hill Manor Nursing And Rehab Center
03.2017 - 06.2021
High School Diploma -
Johnston High School