Loss Mitigation Supervisor, Short Sales
Burlington Coat Factory Warehouse
Houston, TX
02.2024 - Current
- Developed strong relationships with borrowers, real estate agents, and other stakeholders to facilitate successful short sale transactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.