Abigail Ramirez
El Paso,TX
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizing strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences. Responsible and dependable worker.
Overview
6
6
years of professional experience
Work History
Receptionist
City Lights Limousines
El Paso, TX
02.2025 - Current
- Greeted visitors and clients, ensuring a welcoming atmosphere.
- Assisted with clerical tasks, including filing and data entry.
- Maintained cleanliness and organization of reception area for efficiency.
- Provided information about services and answered inquiries from clients.
- Coordinated mail handling, ensuring timely distribution to staff members.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Server
Wing Daddy’s Sauce House
El Paso, TX
01.2024 - 01.2025
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in menu knowledge to provide accurate recommendations and enhance dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Trained new servers on operational procedures and customer service best practices.
Crew Member
McDonald's
El Paso, TX
07.2020 - 08.2021
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Prepared and assembled food orders accurately and efficiently.
- Trained new crew members on processes, enhancing team performance and productivity.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Worked front counter, drive-thru and other areas.
Education
CCMA Certification - Medical Assistant
Southwest University
El Paso, TXHigh School Diploma -
Horizon High School
El Paso, TX06.2022
Skills
Teamwork, ExcellenceCommunication ,Adaptability,
Creativity,Time management, Leadership, Problem Solving
Timeline
Receptionist
City Lights Limousines
02.2025 - Current
Server
Wing Daddy’s Sauce House
01.2024 - 01.2025
Crew Member
McDonald's
07.2020 - 08.2021
CCMA Certification - Medical Assistant
Southwest University
High School Diploma -
Horizon High School