Abigail Rexroad
Woodland,California
Summary
Versatile and results-oriented professional with a proven track record at Non-Profit California Alliance of Caregivers, excelling in customer service and data entry. Demonstrated ability to maintain confidentiality and manage high-stress situations, enhancing client loyalty and operational efficiency. Skilled in office administration and adept at fostering positive outcomes.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
California Alliance of Caregivers
01.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Organized and managed the scheduling of online training programs.
Office Assistant
Strategy Insights LLC
01.2021 - 03.2024
- Coordinated the distribution of voter materials for local political campaigns.
- Canvased neighborhoods for candidates.
- Assisted with direct mail program during pandemic.
Customer Service Representative
Target
06.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - International Relations
University of San Diego
San Diego, CA05-2026
High School Diploma -
St. Francis Catholic High School
Sacramento, CA05-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
California Alliance of Caregivers
01.2022 - Current
Customer Service Representative
Target
06.2021 - 08.2022
Office Assistant
Strategy Insights LLC
01.2021 - 03.2024
Bachelor of Arts - International Relations
University of San Diego
High School Diploma -
St. Francis Catholic High School
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