Summary
Overview
Work History
Education
Skills
Timeline
Activities
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ABIGAIL RUIZ

Houston,TX

Summary

Seeking a challenging position in a professional atmosphere where I can utilize current skills and abilities with the opportunity for professional career growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Estimator/Project Coordin./Shower Configurator /Customer Service Representative

Arrow Glass Industries
10.2021 - Current
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Created job files for each project and maintained current data in each file.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Coordinated with team members to receive shipments and store in proper locations.
  • Assisted new employees with training and orientation, fostering a supportive work culture that prioritized teamwork and growth.
  • Collaborated with other departments to optimize production workflows.
  • Reviewed production schedules and streamlined processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Accepted payments and updated accounts with latest information.
  • Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
  • Scheduled appointment to resolve more complex issues.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

ADMINSTRATIVE ASSISTANT

EARTH ENGINEERING
03.2019 - 09.2021
  • Data Entry, Answer Phones, Email Communications, Invoicing, Scan and File Reports, Assist with Dispatch, Enter Labs and Cylinder Breaks, Assist with Proposals, Boring Logs.

RECEPTIONIST

B&J BOOKKEEPING
02.2018 - 03.2019
  • Answer Phones, Data Entry, Greet Customers, Book Appointments, Filing, Scanning, Invoicing, Assisted Management with Personal Errands, Batch Entry Transactions.

Education

HIGH SCHOOL DIPLOMA -

CY-FALLS HIGH SCHOOL
01.2014

Skills

  • Quick Books
  • Microsoft Excel (Entry Level)
  • CAPTRAC
  • KISSFLOW
  • E-BUILDER
  • Microsoft Word
  • Geosystems
  • Microsoft Outlook
  • Glass Trax
  • CRL-Shower Online

Timeline

Estimator/Project Coordin./Shower Configurator /Customer Service Representative

Arrow Glass Industries
10.2021 - Current

ADMINSTRATIVE ASSISTANT

EARTH ENGINEERING
03.2019 - 09.2021

RECEPTIONIST

B&J BOOKKEEPING
02.2018 - 03.2019

HIGH SCHOOL DIPLOMA -

CY-FALLS HIGH SCHOOL

Activities

I enjoy spending quality time with my family on the weekends and on holidays. I enjoy writing and reading and watching my favorite TV shows. Eventually I would like to go back to school to start working on my Associate's Degree.

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ABIGAIL RUIZ