ABIGAIL RUIZ
Houston,TX
Summary
Seeking a challenging position in a professional atmosphere where I can utilize current skills and abilities with the opportunity for professional career growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Estimator/Project Coordin./Shower Configurator /Customer Service Representative
Arrow Glass Industries
9700 W Gulf Bank Rd, Houston, TX 77040
10.2021 - Current
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Created job files for each project and maintained current data in each file.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated with team members to receive shipments and store in proper locations.
- Assisted new employees with training and orientation, fostering a supportive work culture that prioritized teamwork and growth.
- Collaborated with other departments to optimize production workflows.
- Reviewed production schedules and streamlined processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted payments and updated accounts with latest information.
- Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
- Scheduled appointment to resolve more complex issues.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
ADMINSTRATIVE ASSISTANT
EARTH ENGINEERING
03.2019 - 09.2021
- Data Entry, Answer Phones, Email Communications, Invoicing, Scan and File Reports, Assist with Dispatch, Enter Labs and Cylinder Breaks, Assist with Proposals, Boring Logs.
RECEPTIONIST
B&J BOOKKEEPING
02.2018 - 03.2019
- Answer Phones, Data Entry, Greet Customers, Book Appointments, Filing, Scanning, Invoicing, Assisted Management with Personal Errands, Batch Entry Transactions.
Education
HIGH SCHOOL DIPLOMA -
CY-FALLS HIGH SCHOOL
01.2014
Skills
- Quick Books
- Microsoft Excel (Entry Level)
- CAPTRAC
- KISSFLOW
- E-BUILDER
- Microsoft Word
- Geosystems
- Microsoft Outlook
- Glass Trax
- CRL-Shower Online
Timeline
Estimator/Project Coordin./Shower Configurator /Customer Service Representative
Arrow Glass Industries
10.2021 - Current
ADMINSTRATIVE ASSISTANT
EARTH ENGINEERING
03.2019 - 09.2021
RECEPTIONIST
B&J BOOKKEEPING
02.2018 - 03.2019
HIGH SCHOOL DIPLOMA -
CY-FALLS HIGH SCHOOL
Activities
I enjoy spending quality time with my family on the weekends and on holidays. I enjoy writing and reading and watching my favorite TV shows. Eventually I would like to go back to school to start working on my Associate's Degree.