Jesus Rivera
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
1
1
year of professional experience
Work History
Online Digital Shopper
Walmart
07.2022 - 05.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Streamlined the online shopping process for better user experience by optimizing website navigation and search functionality.
- Increased conversion rates with targeted marketing campaigns, utilizing data-driven insights to identify customer preferences.
- Developed engaging content for product descriptions, contributing to improved SEO rankings and overall website visibility.
- Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
- Completed household tasks by assisting with laundry, light housekeeping, and grocery shopping.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Bowman High School
21508 Centre Pointe Pkwy, Santa Clarita, CA, 9135005.2023
Skills
- Order Fulfillment
- Competitor Analysis
- Promotional Planning
- Customer Segmentation
- Product Sourcing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Digital Shopper
Walmart
07.2022 - 05.2023
High School Diploma -
Bowman High School