Abigail Salmon
St. Paul,MN
Summary
Ambitious people person with a diverse background in customer service.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Michaels Arts And Crafts
09.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Proactively crafted creative holiday displays to promote seasonal products and improve customer experience.
Customer Service Representative - Cashier
Knowlans Fresh Foods
05.2021 - 07.2022
- Provided exceptional customer service by bagging, carrying out, and ringing up customer's groceries.
- Handled customer complaints in a kind and understanding manner.
- Assisted customers in locating items in the store and helping them select the product that best suited their needs.
- Maintained a clean and organized work environment.
Education
High School Diploma -
Tartan Senior High School
Oakdale, MN06.2022
Skills
- Excellent customer service skills
- Creative food preparation and display
- Proactive and curious
- Maintaining a clean and organized work space
- Strong communication skills and great at working with a diverse range of customers
Accomplishments
Achieved employee of the month status two times while employed at Knowlans and one time while employed at Michaels.
Hired as seasonal staff at Michaels and was asked to continue working for the company permanently.
Timeline
Customer Service Representative
Michaels Arts And Crafts
09.2022 - 02.2023
Customer Service Representative - Cashier
Knowlans Fresh Foods
05.2021 - 07.2022
High School Diploma -
Tartan Senior High School