Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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ABIGAIL SALTER

ABIGAIL SALTER

Summary

Dedicated college student with 4+ years of customer service experience and a commitment to excellence. Proficient in time management, problem-solving, teamwork, and leadership. Actively pursuing a degree in finance with a keen interest in leveraging skills in a professional environment. Eager to contribute to a dynamic team and make a positive impact in the finance industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Leader

Food Lion
07.2022 - Current
  • Supervised front-end team; trained and coached colleagues, improving customer satisfaction.
  • Managed daily cash operations – balanced registers, performed deposits, and resolved variances accurately.
  • Delivered fast, friendly customer service; resolved escalated issues including refunds and special service transactions.
  • Supported front-end during peak hours; bagged groceries, handled price checks and maintained service kiosk operations.
  • Collaborated with multiple departments, including Produce and Grocery, to assist with tasks such as cutting fruit, stocking shelves, and maintaining product displays.

Hostess

Bull and Bones Brewhaus
01.2021 - 07.2022
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed waitlists and coordinated table rotations to maximize dining room flow during peak hours.
  • Communicated estimated wait times accurately and kept guests informed with professionalism and friendliness.
  • Handled guest inquiries and complaints, contributing to positive customer relations.
  • Maintained cleanliness and organization of the front entrance, menus, hostess stand, as well as bathrooms.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Completed daily side work and opening and closing duties without fail.

Education

Bachelor's Degree - Finance

Radford University
Radford, VA
05-2028

High School Diploma -

Christiansburg High School
Christiansburg, VA
05-2024

Skills

  • Customer Service
  • Problem Solving
  • Cash Handling
  • Computer Skills
  • Collaboration
  • Organization
  • Active Listening
  • Leadership
  • Client engagement

Certification

  • Excel Certified
  • Dean's List
  • Highlander Distinction Scholarship

Timeline

Customer Service Leader

Food Lion
07.2022 - Current

Hostess

Bull and Bones Brewhaus
01.2021 - 07.2022

Bachelor's Degree - Finance

Radford University

High School Diploma -

Christiansburg High School

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