Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista

Abigail Sellars

OVERLAND PARK,KS

Summary

Charismatic barista and horticulturist with extensive customer service experience. Utilizes efficient, friendly and adaptive communication to identify needs, recommending products and providing services to ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Perennials Associate

Suburban Lawn & Garden
04.2025 - Current
  • Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
  • Assisted customers with finding requested plants and flowers.
  • Unloaded, shelved and merchandised new plants in visually appealing and organized displays for optimal sales promotions.
  • Enhanced plant growth by implementing effective watering and fertilization techniques.

Barista

The Roasterie
03.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Shift Supervisor

Starbucks
03.2022 - 01.2023
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Associate of Applied Science - Horticultural Sciences

Johnson County Community College
Overland Park, KS
05-2026

Skills

  • Complex Problem-solving
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Cleanliness
  • Multitasking and organization
  • Exceptional customer service
  • Friendly and positive demeanor
  • Emotional intelligence
  • Effective communication and patience
  • Hospitality and accommodation

Interests

In my free time, I enjoy gardening and cross-stitching I incorporate my love for coffee, tea, and perfumery into my everyday life

Timeline

Perennials Associate

Suburban Lawn & Garden
04.2025 - Current

Barista

The Roasterie
03.2023 - Current

Shift Supervisor

Starbucks
03.2022 - 01.2023

Associate of Applied Science - Horticultural Sciences

Johnson County Community College

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Abigail Sellars